Guest Services

To reach our 24 hour on-site security person, please call 604-316-2403.

Access & Mobility

Cottonwood Mall is an inclusive environment. Wheelchairs and walkers are available for rent by calling 604.316.2403. Please note that while the rental is free, we will require a piece of ID to rent the walker/wheelchair. Handicapped parking stalls are conveniently located at all mall entrances. Public entrances are accessible with automatic door openers. Handicapped washrooms are available near our public washrooms.

ATM Banking

  • CIT ATM located in the Food Court
  • Royal Bank ATM located inside London Drugs – with US Funds
  • TD Canada Trust
  • VanCity Credit Union located near Vedder Road

Canada Post

Mailboxes are located at the Main Entrance, TD Entrance and London Drugs Entrance. Post Office is located inside London Drugs.

Community Booth

We have a Community Booth available to charity and not for profit groups, please visit our Community Programs page for more information.

Lost & Found

Have you lost or found something? Call our 24-hour security person at 604.316.2403

Stroller Rentals

Stroller rentals for tired little ones under 42″ available for loan by calling 604.316.2403. We have single and double strollers available.

Please note that while the rental is free, we will require a piece of ID to rent the strollers.

Taxi Direct Phone Line

Chilliwack Taxi direct lines are located at the Main Entrance, TD Entrance, and the Food Court Entrance.

Shopping Centre & Community Information- COMING SOON (MARCH 2020)

We are working on a new community information area! It will be located at the “TD Entrance” to the Centre.

You will be able to find:

  • Career Opportunities
  • Chilliwack Tourism Information
  • Directions
  • Event Information
  • Seniors Information
  • Community information

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